Fworld Live Privacy Policy

Welcome to Fworld Live. This Privacy Policy (“Policy”) applies to services offered through the Fworld Live application, website, and related services (collectively, the “Services”), owned and operated by the Fworld Live Team (“Fworld Live,” “we,” “our,” or “us”).

We are committed to protecting your privacy and being transparent about how we collect, use, and share personal information. By accessing or using our Services, you agree to this Policy and consent to the collection and processing of your data as described herein. If you do not agree, please do not use our Services.

What Information We Collect

Information You Provide to Us:

• Account registration details such as username, gender, date of birth, and profile picture.
• User-generated content (UGC), including messages, audio, and images shared via our platform.
• Transaction metadata such as recharge records and purchase history (payments are processed by third parties such as Google Play).
• Support interactions, including emails, chats, or other communications with our team.

Information We Collect Automatically:

• Usage details including app interactions, time spent, device/app events, and activity logs.
• We do not collect precise GPS location unless explicitly allowed by you.
• Microphone access is requested only when required and always with your prior consent.

Information from Third Parties:

• Login information from social platforms (e.g., Google profile picture and nickname) when you choose to sign in.
• Analytics and advertising insights from third-party partners (in aggregated or limited forms where applicable).

How We Use Your Information

We use your data to:

• Create and manage your account.
• Provide voice chat and post-sharing features.
• Personalize your experience and suggest content.
• Conduct analytics and improve performance.
• Ensure safety and enforce our Terms and policies.
• Respond to your support requests.
• Prevent fraud and maintain platform security.

You may withdraw consent for optional data processing at any time via app settings or by contacting us.

How We Share Your Information

• With trusted third-party service providers (e.g., hosting, analytics, infrastructure, and payment processors such as Google Play).
• To comply with legal obligations or lawful law-enforcement requests.
• Within our corporate group for service delivery and operations.
• In the event of a merger, acquisition, or business transfer.

We do not sell or rent your personal data.

Data Transfer

Your data may be processed outside your home country. We take reasonable steps to ensure your data is handled securely and in line with this Policy.

Security Measures

We use industry-standard security measures such as encryption, access controls, and secure servers. However, no system is completely secure. Please safeguard your credentials and log out after use.

Your Rights

You may, subject to applicable law:

• Access or correct your personal data.
• Request deletion of your data or account.
• Withdraw consent at any time.
• Request a copy of your data.

You can exercise these rights via app settings or by contacting our support team.

Cookies and Similar Technologies

Fworld Live may use essential cookies or similar technologies for authentication and performance. We do not track you outside our platform or serve targeted ads based on cookies.

Children’s Privacy

Fworld Live is not for users under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it. Parents/guardians may contact us for removal.

We prohibit content that:

• Involves underage dating or sexual acts.
• Includes grooming, sextortion, or exploitation.
• Advertises trafficking or harm toward minors.

Data Retention

We retain personal data only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform security.

• Account data is retained while your account remains active.
• Upon account deletion, personal data is deleted or anonymized within a reasonable timeframe unless retention is required by law.
• Transaction and compliance records may be retained for legal, accounting, or fraud-prevention purposes.

Legal Compliance and Law Enforcement

We may disclose personal information when required under applicable laws of India, including pursuant to valid legal process, court orders, or lawful requests issued by competent authorities.

Any disclosure will be limited to what is legally necessary.

Content Moderation and Safety Monitoring

To maintain a safe environment, Fworld Live may use automated systems and human review to detect violations of our Terms, Community Guidelines, and applicable laws.

• This may include reviewing reported content, suspicious behavior, or policy violations.
• Voice rooms, messages, and user activity may be reviewed for safety, fraud prevention, and enforcement purposes.

Advertising and Promotions

We may display promotional content, announcements, or in-app offers as part of the Services. Such content is not personalized using sensitive personal data.

Participation in promotions is voluntary and subject to applicable terms.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Please review their policies before using them.

Language and Interpretation

This Privacy Policy may be available in multiple languages. In case of any conflict, the English version shall prevail.

Updates to This Policy

We may update this Policy from time to time. Updates will be reflected by revising the “Last Updated” date and may also be communicated through in-app notifications. Continued use means you accept the updated Policy.

Contact Us

Email: support@fworld.live

Address: Fworld Live Team, Mumbai, India