Privacy Policy
How Fworld Live handles user data.
This policy explains what information we collect, why we use it, how we protect it, and how users can request access, correction, or deletion.
Overview
Fworld Live is a community entertainment platform for live audio rooms, live streams, creator shows, events, rewards, posts, and audience participation.
By using Fworld Live, you agree that we may process information as described in this Privacy Policy. If you do not agree, please stop using the services.
Information We Collect
- Account details such as display name, user ID, login method, profile image, language preferences, and age eligibility information.
- User content such as profile details, posts, comments, messages, room activity, audio participation, images, and support requests.
- Payment and purchase records such as recharge history, virtual coin purchases, reward activity, invoices, and third-party payment references.
- Device and usage data such as app version, device model, crash logs, IP address, approximate region, activity logs, and security signals.
- Permission-based data such as microphone, camera, notification, and media access only when a feature requires it and the user allows it.
Fworld Live is positioned as live community entertainment for rooms, streams, events, and creator shows.
How We Use Information
- To create accounts, keep users signed in, and provide app features.
- To run live audio rooms, live streams, events, creator shows, rewards, and community features.
- To process purchases, reconcile failed payments, prevent fraud, and support refunds where applicable.
- To recommend rooms, creators, categories, events, posts, and safety notices.
- To enforce Terms, User Conduct Guidelines, age rules, safety policies, and legal requirements.
- To respond to support requests and improve app reliability.
How We Share Information
- With service providers for hosting, analytics, crash reporting, notifications, payments, fraud prevention, moderation, and support.
- With payment processors such as Google Play Billing or other authorized gateways for transaction handling.
- With law enforcement, courts, regulators, or government authorities when legally required.
- During a merger, acquisition, restructuring, or transfer of business operations.
We do not sell personal information.
User Rights and Choices
- Users may request access, correction, deletion, or a copy of eligible personal data.
- Users may delete their account through app settings where available.
- Users can manage app permissions from device settings.
- Some records may be retained when required for legal, tax, accounting, dispute, safety, or fraud-prevention purposes.
Safety, Moderation, and Retention
Fworld Live may use automated systems and human review to detect policy violations, illegal activity, harmful content, spam, fraud, and payment abuse.
- Reported rooms, streams, posts, profiles, chats, and transactions may be reviewed.
- Account and transaction records may be retained while the account is active and for a reasonable period afterward.
- Children are not allowed to use Fworld Live. Accounts operated by underage users may be removed.
- We use reasonable safeguards such as access controls, encryption in transit, monitoring, and secure infrastructure.
Contact
Email: help@fworld.live
Address: Fworld Live Team, Mumbai, Maharashtra, India.
